Cybercrime has always been a concern in the business world, and companies are frequent targets of cyberattacks. However, as hackers become more aggressive and use increasingly sophisticated tactics, cybercrime is now more than just a simple concern. These days, it’s necessary for an organization to have ample cybersecurity measures to protect against data breaches.
When it comes to cybersecurity services, there are a variety of options to choose from. In this blog, we’re going to focus mainly on NOC and SOC. If you’ve never heard of these acronyms before, you’re probably wondering: what does NOC stand for and what does SOC stand for?
A network operations center (NOC) is a service that helps you maintain optimal network performance. A security operations center (SOC) is designed to identify and resolve threats and cyberattacks. Both services are advanced cybersecurity operations that rely on a dedicated team of experts. They also tend to be part of a business model offered by a third-party provider.
The goal of NOC is to provide a centralized technology operations center that handles daily activities, ensuring uninterrupted service for your business. In a way, you can think of NOC as the backbone of your organization’s technological infrastructure. NOC technicians work to deliver 24/7 data protection, downtime prevention, and business continuity.
The benefits of having a dedicated team of NOC engineers include:
- Infrastructure optimization: NOC technicians routinely assess your infrastructure to identify opportunities for improvement.
- Ongoing monitoring: Through constant monitoring, network administrators can find and fix issues that may slow your network down.
- Reduced downtime: The proactive measures taken by the NOC team prevent your staff from experiencing excessive downtime.
- Data loss prevention: All data relevant to your operations is regularly backed up and managed, so if it’s lost, you have a copy to work off of.
An SOC team, on the other hand, is focused specifically on defending your network against cyberthreats. The team performs comprehensive and cost-effective assessments of your endpoints, network, and cloud-based infrastructure. This allows the technicians to identify and resolve issues before they impact the end user.
With an SOC, you receive the following services:
- Real-time monitoring: Your network is monitored at all hours of the day for suspicious activity.
- Comprehensive incident investigations: If there’s a breach, an incident response team investigates how and why the breach occurred.
- Security policy implementation: Cybersecurity policies and procedures are integrated into your organization and updated to comply with current industry regulations.
- Research and analysis: Your SOC team reviews security log data, investigations, and regular and irregular trends.
- Threat detection and mitigation: When threats are identified, the team acts quickly to remedy the situation before any damage is done.
If possible, it’s a good idea to use NOC and SOC together, especially when there’s a clear division of each team’s responsibilities. Using both services allows the teams to collaborate when needed, which further enhances your operations. If you already have an internal NOC team, partnering with a managed service provider (MSP) to have an SOC team is an effective solution.
Most organizations outsource their SOC needs because MSPs can provide highly qualified technicians at an affordable price. Unfortunately, not every MSP offers the same value. To ensure you’re getting the service you paid for, your MSP’s technicians should be following these four best practices.
- Established strategy: The moment you hire your SOC team, they should work with you to develop a clear strategy that aligns with your organizational goals. This includes an assessment to take inventory of existing resources and identify vulnerabilities. The team should also provide steps to achieve strategy’s goals.
- Organization-wide visibility: Any device in your infrastructure has the potential to compromise your network. An SOC team can only protect the assets they know about, so your SOC engineers should take the time to identify all digital assets your organization uses. They should also take inventory of any third-party services being used. Full transparency provides a complete view of the typical behaviors and activity in your company.
- Technology implementation: A security operations center is more than the people it’s made of. It’s actually a combination of people, processes, and technologies used to protect your organization. These critical components include:
- Security information and event management (SIEM) systems
- Assessment and monitoring tools
- Firewalls and antivirus software
- Threat detection tools
- Threat response systems
- Intelligence automation and human oversight: The best SOC programs use a combination of methods for managing cybersecurity. This means bringing threat intelligence automation and human oversight together in a single operation. The technology acts as your company’s first line of defense against low-level threats that can be solved by automation. Skilled technicians take care of more advanced risks that require more complicated solutions.
True to our name, RCS Secure is an IT service provider that specializes in cybersecurity services. We offer a full spectrum of security solutions to protect your sensitive information. We also customize our services to fit the unique needs of your business.
Our SOC service gives you a team of experienced technicians who are dedicated to keeping your organization secure. We use advanced tools and procedures to guard you from the worst cyberthreats on the web. If you’d like to learn more about SOC or how we can help your organization, contact us today.
RCS Secure offers a full spectrum of cyber security safeguards and services. Our services combine compliance standards expertise with cutting-edge technology to identify risks, prioritize remediation, and ensure you are both secure and compliant.